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Retention Services
Retention Services
Room 1 Johnston Hall
Office Hours
Monday - Friday
8am - 5pm

Tonia Hyllengren Student Development Specialist
hyllentl@muohio.edu
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The Office of Retention Services is responsible for designing, supervising
and evaluating retention programs that respond to the needs of all students.
The office coordinates the development of a comprehensive program that
integrates current and proposed retention efforts across the institution.
The Office of Retention Services also provides personal, social, and academic
advising.
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EARLY INTERVENTION REPORTING
The EARLY INTERVENTION REPORTING program was designed to detect students who are experiencing academic difficulties due to personal or
academic obstacles. The instructing faculty, have the best vantage point for recognizing students in academic distress.
Some common signs of academic distress include the following:
poor class attendance
inadequate preparation
missed assignments or exams
test anxiety
infrequent participation in class
inadequate math, reading, or writing skills
poor quiz/test results
poor time management
If an instructor feels that a student in their class is experiencing either academic or social problems, especially during the first 5
weeks of class, they fill out the Early Intervention Reporting form and return it to Tonia Hyllengren in the Office of Student Services.
The Early Intervention Reporting process is as follows:
1. Faculty detect a student in academic or social distress
2. Faculty initiate a conversation with the student about their concerns
3. Faculty fill out the Early Intervention Report
4. Forward the Early Intervention Report to
- Tonia Hyllengren, Student Services, 1 JH
5. Faculty will be provided an update of the intervention progress when available. E-mail is frequently used for this purpose.
The following link will connect you to the Early Intervention Form:
I:\Early Intervention Reporting\EARLY INTERVENTION REPORTING FORM.doc;
ACADEMIC RECOVERY PROGRAM
Students on academic probation participate in the Academic Recovery Program (ARP), which introduces them to resources to help them move from
academic probation to good academic standing. Students on academic probation have a registration hold placed on their record that prohibits
changes to their course schedules until they return to good standing. In order to register for classes a probation student must meet with an
academic advisor and receive their signature on the registration sheet. They may register for no more than 14 credit hours each semester.
Students on probation are expected to fulfill the responsibilities:
1. Meet with an Academic Recovery Advisor as soon as possible and no later than the 5th day of the semester.
At Hamilton: 102 Rentschler Hall 513.785.3129
At Middletown: Student Services, 1 Johnston Hall 513.727-3440
2. Read and complete the Academic Recovery Program Participation Agreement
I:\Academic Recovery Program Participation Agreement.doc;
3. Prepare a typed essay regarding their academic performance last semester and plan for action for succeeding academically in the coming
semester. Students will bring this essay to their first meeting with an ARP advisor.
4. Meet with Learning Assistance staff between the 3rd and 7th week of the semester
to develop an individual learning contract.
I:\INDIVIDUAL LEARNING CONTRACT.doc;
MIDTERM GRADE INTERVENTION
Instructors will be able to enter midterm grades on MyMiami in mid-October and in mid-March. Students will then have the opportunity to view
their midterm grades on MyMiami (http://myMiami.muohio.edu).
Each semester mid-term grades are determined and collected for all students who have completed fewer than 16 cumulative credits for a grade.
Because some students do not understand the expectations for college level study, this is a good opportunity for them to see how they are
doing academically and to make changes if needed.
If a student is receiving a grade of C- or below they may benefit from the Learning Assistance Services available to them FREE on this campus.
These students are contacted by a Student Affairs professional. Together they discuss the reasons for the poor grade(s) and then connect them with the appropriate services.
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