Disability Services

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Toll-Free Numbers

American Association for Vocational Instructional Materials - (800) 228-4689

An operator is available from 8 a.m. - 5 p.m. ET Monday - Friday, who provides information on educational materials (software, videos, manuals), including a Performance Based Teacher Education catalog. The catalog includes a listing of Category L Modules that deal with teaching students with special needs. Products are available for purchase.

Americans with Disabilities Act (ADA) Hotline - (800) 949-4232

The ADA Hotline provides technical assistance, information services, and outreach regarding the American with Disabilities Act (ADA). This number connects the caller to one of 10 sites based on the caller's location. Hours of operation vary depending upon the time zone (Monday-Friday). Operators are equipped with a listing of LD associations and can answer questions about how ADA protects individuals with LD. An answering machine is available during non-business hours, and follow-up calls are placed the next working day.

Equal Employment Opportunity Commission (EEOC) - (800) 669-3362

EEOC's voice mail system directs all calls from 7 a.m. - 5:30 p.m. ET Monday - Friday. Operators accept orders for publications, fact sheets, posters, and a resource directory for people with disabilities, including learning disabilities (LD). They do not answer questions relating to employment but can give referrals to local EEOC offices.

ERIC Clearinghouse on Adult, Career & Vocational Education - (800) 848-4815

ERIC Clearinghouse on Adult, Career and Vocational Education is located at the Center for Employment, Education and Training at Ohio State University. From 8:00 a.m. - 5:00 p.m. ET Monday - Friday, representatives are available to provide information on ERIC Digests, annotated bibliographies, and assorted publications, some with information on LD. ERIC does not answer specific questions on disabilities, local programs or jobs.

Federal Student Aid Hotline - (800) 433-3243

The hotline accepts calls from 8:00 a.m. - 8:00 p.m. ET Monday - Friday, and provides information on eligibility, benefits, applications and other questions about Federal Student Aid. Voice mail directs calls during business hours.

General Educational Development (GED) Hotline - (800) 626-9433

General Educational Development (GED) Hotline has a 24-hour operator service that provides information on local GED classes and testing services. They have an accommodations guide for people taking the GED who have a learning disability.

International Dyslexia Association (IDA) - (800) 222-3123

Formerly the Orton Dyslexia Society, IDA has a 24-hour voice mail service that receives information requests. From 8:30 a.m. - 4:30 p.m. ET (Monday-Friday) at (410) 296-0232, IDA staff direct people to appropriate materials about the issues of dyslexia and make referrals for testing and tutors. Information is given on publications about dyslexia local branches of IDA, and workshops and conferences.

Job Accommodations Network (JAN) - (800) 526-7234

JAN has a free consulting service from 8:00 a.m. - 8:00 p.m. (Monday-Thursday) and 8:00 a.m. - 5:00 p.m. ET (Friday) that provides information on equipment, methods, and modifications for disabled persons to improve their work environment. All information is specific to the disability, including LD.

National Center for Learning Disabilities (NCLD) - (888) 575-7373

NCLD's voice-mail system directs all calls, and an operator is available from 9:00 a.m. - 5:00 p.m. ET Monday-Friday. The caller is directed to information about program areas, membership, and can get information sent directly from NCLD's Information and Referral service.

National Center for Research in Vocational Education (800) 762-4093

An operator is available from 8:00 a.m. - 5:00 p.m. Pacific Time (PT) Monday - Friday, who provides information on products, electronic services, and vocational education. A catalog and newsletter are also available. The Office of Student Services produces materials on learning disabilities and a sub-catalog for "Special Populations."

National Institute for Literacy (NIFL) Hotline - (800) 228-8813

Literacy Hotline has a 24-hour, bilingual (Spanish/English) operator service that provides information on: literacy/education classes, GED testing services, volunteer opportunities, and a learning disabilities brochure.

National Library of Education at the U.S. Office of Educational Research and Improvement - (800) 424-1616

U.S. Office of Educational Research and Improvement has an operator available from 9:00 a.m. - 5:00 p.m. ET Monday - Friday and provides information on statistics on education and schools, publications, references to other agencies, and references to a specialist on learning disabilities.

National Library Services for the Blind and Physically Handicapped - (800) 424-8567

Voice mail system that directs all calls 8:00 a.m. - 4:30 p.m. ET (Monday-Friday). Operators provide information on audiocassette, large print, and braille books and magazines for recreational reading. Callers with learning disabilities must meet certain guidelines to use these services.

Recording for the Blind and Dyslexic (RFB&D) (800) 221-4792

Recording for the Blind and Dyslexic, Inc. has core office hours from 8:30 a.m. - 4:30 p.m. ET (Monday-Friday) with extended hours to 9:00 p.m. when necessary. Operators provide information on: over 80,000 recorded textbooks (on 4-track cassette or computer disk) and other classroom materials, from 4th grade through postgraduate levels, available for loan; the application process and fees; and the certification process. Callers with learning disabilities are eligible to participate, but must complete the certification requirements.

Social Security Administration - (800) 772-1213; (800) 325-0778 (TTY)

Representatives answer calls from 7:00 a.m. - 7:00 p.m. (Monday-Friday) ET and provide information on a wide range of Social Security and Supplemental Security Income matters. A limited number of automated services are available 24 hours a day. Bilingual (Spanish/English) services are also available.