Technology Services

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Password Reset Procedure

The Computer Center staff can reset passwords, but there are university mandated rules that we must follow.

  1. You must physically come to the Computer Center to get your password reset. We cannot do this over the phone, even if we know you. (No matter how much you beg or yell at us.)
  2. You must bring some form of valid ID with you. (We will not make fun of your driver's license photo)
  3. Because of work loads we may not be able to reset your password immediately. It can take up to 24 hrs to reset a password.
  4. We have staff available to reset passwords M-F 8am-5pm.

The same rules apply for students. We have to validate their identity.

The easiest way to manage your password is to set your secret question answer at The question and answer allows you to visit a Miami web site enter your question and answer and reset your own password.

Technology Services

1 Gardner-Harvey Library
4200 N University Blvd
Middletown, OH 45042

    8:00am-5:00 pm
    8:00am-2:00 pm